At DLC, We Partner With Our Clients.


We excel at developing long-term partnerships with our clients. With over 20 years helping organizations deliver results, we have earned a reputation for thinking strategically and delivering tactically.

Our approach is process-driven but also rooted in agility and an ability to adapt to changing variables and environments. We seek to bring structural and instructional integrity to each project, while pushing the envelope.

For each project, we create a customized and integrated team to best fit your unique business needs. Our team is focused on creating a positive and collaborative client experience on each engagement.

DLC’s focus is meeting client deliverables. Our work philosophy is exceeding performance and budget expectations. Our goal is creating value for our clients.

Discover why DLC is one of North America’s leading consulting agencies in the field.

What Our Clients Are Saying

"DLC were a pleasure to work with and very professional throughout our project. They listened to our needs, suggested multiple ideas and the end result was a very high quality product. Thank you!"

"You guys rocked! We’ve never been offered access to such nice learning materials.”

“Thank you for your great contribution -- everyone was quite impressed with the DLC team and the help you gave us. Next steps will be equally challenging, but I believe that we are now well on our way to a great training program with excellent materials that hang together.”

“I think we have received excellent service from DLC. They are knowledgeable, professional, organized and very collaborative in their approach.”

“I want to take this opportunity to thank you and your team for your outstanding contribution to the Project. You really made the difference in the project. It has been a pleasure to work with people like you, who are not only very professional and dedicated, but also who are great team players and excellent individuals to work with.”

Client Experience

We’ve partnered with companies of all sizes to help develop their people and achieve their strategic goals.

  • BMO Financial Group
  • ExxonMobil
  • CIBC
  • Chrysler
  • Rogers
  • WestJet
  • Shoppers Drug Mart
  • Realstar Group
  • L'Oréal Paris
  • Loblaw
  • RBC Royal Bank
  • ScotiaBank
  • CITGO
  • Women's College Hospital
  • National Commercial Bank
  • Honda
  • Dundee
  • Abbott
  • KPMG
  • OLG
  • Centric Health
  • Sheridan
  • George Brown
  • Imperial
  • TJX Canada

Toronto Based.
Global Reach.

DLC’s team is made up of a strategic mix of 60+ consultants worldwide that specialize in a variety of fields from instructional design, to team facilitation, to change management and technology-based solutions.
Our global team members understand how to create effective solutions that leverage your business culture – locally and globally.

Tap to learn more about our work in different countries.

Caribbean

DLC partners with ICBS to offer learning & performance solutions to their Caribbean-based clients.

USA

Performance support solution for new HR Talent Management system (Taleo) implemented by a global pharmaceutical client.

Canada

Bilingual facilitation and program maintenance support for yearly onboarding and refresher programs.

South America

Adaptation and facilitation of a custom Project Management program to an experienced group of call centre employees.

Europe

Launched a leading through change conference with 200 European leaders with on-going support by our EU-based team.

Australia

Co-facilitated with leaders to implement & locally adapt new sales processes through action-oriented learning.

Asia

Worked with Asia-based global risk management team to improve safety checklists & learning programs for maintenance teams.